Astir Oath Neurodiagnostics is closely following updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as state and local health authorities, to take appropriate measures during this rapidly evolving coronavirus (COVID-19) pandemic.
Together, we have a shared goal of continuing to provide care for your patients, while taking the necessary steps to keep our employees safe, and limit person-to-person spread within our communities.
Throughout this time, we will continue to provide testing services, unless the CDC or other authorities instruct us to do otherwise.
Our Commitment to Quality
Dear Valued Patients, Providers and Partners…
We have implemented the following protocols:
AON Technologists are equipped with proper contact, droplet, and airborne protective equipment, and will follow CDC advanced protocols when interacting with patients. Our technologists have been trained in these protocols and rehearsed in these scenarios.
We will continue to do our due diligence to ensure all environmental cleaning and disinfection procedures are followed constantly and correctly. We use hospital-grade, EPA-registered disinfectants. In addition, we will continue to use disposable electrodes, single-use EEG recorder carrying cases, and batteries.
Prior to any home visit, we ensure our EEG technologist and your patients have not been in close contact with someone with COVID-19, traveled to CDC identified “high risk” countries in the past 30 days, or have a fever or known infection. If they have, we will require they receive proper treatment and clearance from a qualified healthcare professional before returning to work or making an appointment.
What will this test show my physician?
An EEG records electrical activity of the brain. By recording the electrical activity, detection of potential neurological conditions are possible, aiding in clinical outcomes.
A Team Approach
Good healthcare starts with the quality of relationships centered around understanding and meeting your needs. We highly encourage you to build a relationship with your physician. Your physician will work with you to choose the services needed to get you the care you deserve.
Our specialized neurodiagnostic testing and reporting services are provided in a one-stop service conveniently offered in the comfort of your home. This enables us to provide care that is personalized. We are committed to exploring new patient-focused models by working with providers, patients, and community partners to improve care delivery. Our digital platforms are created with innovative technology systems that allow for ease of coordinated care throughout the entire patient experience.
We are listening to and learning from our patients, creating solutions with them in mind, and applying new practices and technologies to empower our patients. Our focus is on patient engagement, risk management, and data-driven decision-making by healthcare professionals.
Highly Qualified Physicians
We believe that having a personal physician and trusted advocate is essential to your health.
We select caring, skilled physicians from many qualified applicants and encourage them to focus on their calling as healers, innovators, educators, and leaders. We have built a lifelong learning culture and an environment that fosters open communication, teamwork, and professional development. And our doctors have a support team of professionals who share the common goal of improving the health of each member.
Our physicians also receive training on new medications and medical technology and education on cultural sensitivity, equipping them to provide patient-centered and culturally competent care.
Innovative Technology
When we work with you, you will immediately notice that something is different A how we provide care. Gone are the days of using complicated systems to conduct neurodiagnostic testing. Our equipment has wireless capability, making it easier to use and less difficult to manage throughout the testing phase. Our electronic medical record system gives every member of your healthcare team immediate access to your medical information. This allows a seamless flow of data to be sent, reviewed, and diagnosed. The result is shorter waiting periods and peace of mind.
AON Commitment to Patient Safety
AON has taken the OATH to provide its patients with the maximum quality of care. We have a highly dedicated staff of technologists specialized in providing accurate recordings to ensure optimal treatment can be delivered to patients. We believe quality care means that the patient comes first, have a right to feel safe and secure with the treatment received, and is the responsibility of every staff member.
Our Commitment to You
We pledge our commitment to providing services that create a healing environment while protecting the safety and well-being of our patients. Our patients, families, and caregivers can expect to be treated with respect and dignity while working with our partners. We aim to continue providing and sustaining a safe, professional, and caring environment where our patients and their families can thrive. We maintain this commitment by holding each other accountable for behaving in ways that are respectful and compassionate. These programs address issues such as equipment safety, infection prevention, and reducing complications and patient falls.
We always look to develop, test, and implement new programs to ensure our patients receive safe quality care.
We focus on clear communication. This means providing training to support communication among members of our healthcare team. It also means providing medical interpreters, multilingual member education materials, and assistive technologies to accommodate unique patient needs.
We will conduct ourselves professionally in our work with the highest standards for our patients, their families, and caregivers. We will also be committed to ensuring your needs are person-centered and solution-focused, ensuring you receive the best care possible.
Your Role in Getting Safe Care
You are the most important member of our healthcare team. We encourage you to speak with your physician and other members of our team to clarify information and instructions. Our care team will share additional education materials and instruction sheets with you, or they will refer you to a wealth of information currently available on our website.
We have simplified the process to make it easy for you. We ask that you follow the important steps given to you by our team. Please stay updated with your personal health information and call your doctor if there is anything you think needs to be updated or corrected. Continue to visit our website to learn more about patient safety.
Our services are completed in our patients’ homes, offering timely access to care with ease. We ask that our patients maintain respectful and considerate behavior that does not create a risk or threat to others. We ask that no disruptive language that is derogatory, threatening, profane, excessive volume, or sexual be displayed to our staff and care teams. We ask that no photographs or recordings of employees be taken without their consent. Physical violence is prohibited and will result in the cancellation of an appointment. We ask that an environment free from drugs and alcohol, and weapons are removed to provide a safe environment for everyone involved.