WELCOME

Your physician has ordered a long-term EEG test for you or a family member. Astir Oath Neurodiagnostics is here to help you throughout this process. We will work closely with you every step of the way.

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Services and Solutions for Patients

Convenient, Safe and Cost Effective

Testing in the comfort of your own home minimizes insurance cost when compared to hospitals.

Prompt and Flexible Scheduling

Scheduling availability is immediate. AON does not have a backlog like many hospitals or VA institutions.

Faster Results

Results can be made available in as quickly as 24 hours.

Patient Preparation

DO'S

  • Bathe/shampoo hair the day before your appointment
  • Sponge bathing as needed
  • Continue taking all medications as instructed
  • Spend time in front of the camera as long as possible
  • Document all symptoms with as much detail as possible
  • Call AONs 24/7 patient support line with any questions or concerns
  • Answer and return all phone calls or text messages received from AON staff

DONT'S

  • No hair products
  • No physical or strenuous activity that could cause sweating
  • Do not close or unplug the laptop
  • Take a shower or bath

Insurance and Billing Information

All patients that are referred to AON will have their insurance verified and benefits checked. This will inform us and the patients that the test is covered by their insurance provider. Patients will be notified ahead of time if there is any out-of-pocket cost (i.e. copay, deductible, co-insurance).

All of this information is relayed to the patient or point of contact prior to scheduling.

AON’s billing team is willing to work with our patients as much as needed. We refuse to allow billing to become an obstacle to testing.

TESTIMONIALS

“I admit to being a bit apprehensive for a In-home EEG that would last several days. Especially the hookups I’d be required to wear the whole time I was under test conditions. Three things cured me of these inhibitions:

  1. AON’s Scheduling Team, they know how to deal with nervous patients, tolerate unexpected complications, never lose their calm and in an assured manner can transmit their confidence to others. Talking to them is an interlude of calm.
  2. Ms. Hala, the on-site EEG Medical Technician. She wasted no time setting up or taking down the equipment. She is an expert technician who, like the scheduling team, instills confidence in her patients. After being a witness to her work and demeanor I took to calling her “Hallelujah Hala”!
  3. Astir. At first, I had no idea what this meant or how a company name like that could be of any help to me. Now I do, I’m Astir (in a state of excited movement) as a bug in a rug!”

Daniel C.

The Process

Once we have received your referral we will do the following:

  • Call the patient and confirm receipt of referral and inform patient of next steps
  • Our VOB (Verification of Benefits) Team will Pre-Authorize and Verify Patient Benefits
  • Once patients Insurance Benefits has been verified our Scheduling Team will call patient to schedule test
  • Our AON Scheduling Team will inform providers/practices what day and time patient has been scheduled
  • Our AON EEG Technicians will call the patient the day before and morning of EEG Test to confirm testing
  • Once the test is completed our EEG Technicians will again call patients before they come back to their house/place of setup to disconnect and remove equipment
  • Our EEG Technicians Clip and Prune the EEG Data within 24–48 hours of removal of equipment and upload to our cloud-based system for reading Board-Certified Neurologist/Epileptologist
  • Board-Certified Neurologist/Epileptologist have 24–48 hours in which to review EEG Data
  • All EEG Reports will be faxed to referring provider/practice within 24 hours of completion by Board-Certified Neurologist/Epileptologist
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